Privacy Policy
Last updated: 2026
MyBirdie ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use our website at getmybirdie.com, how we use it, and the rights you have over it.
Information we collect
- Order information — name, email, shipping address, phone number, payment details processed by our payment provider.
- Account information — if you create an account, we store your login credentials and order history.
- Browsing information — device type, browser, IP address, pages visited, referrer, and other analytics we collect via Shopify and cookies.
- Communications — messages you send us via email, our contact form, or social media.
How we use it
- To process and fulfil your orders and provide customer support.
- To send you order confirmations, shipping updates, and transactional emails.
- To send marketing communications if you have opted in — you can unsubscribe at any time.
- To improve our website, products, and services.
- To detect fraud and comply with legal obligations.
Sharing
We share information with the third parties needed to run our business: Shopify (our commerce platform), payment processors (Shopify Payments, PayPal), shipping carriers, email service providers, and analytics providers. We never sell your personal information.
Your rights
You can request access to, correction of, or deletion of the personal information we hold about you. You may also object to certain processing or request that we transfer your data. To exercise these rights, email contact@mybirdie.com.au.
Cookies
We use cookies to remember your preferences, keep you logged in, understand how our site is used, and personalise marketing. You can control cookies through your browser settings.
Data retention
We retain order records for as long as required by tax and consumer-law obligations in Australia, typically 7 years. Account data is retained until you request deletion.
Contact
Questions about this Privacy Policy? Email us at contact@mybirdie.com.au.